Effective Date: 10/02/2018

1. Introduction

Welcome to 5 Star Truffles ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you visit our website (the "Site") or purchase our products, in compliance with the General Data Protection Regulation (GDPR).

2. Information We Collect

2.1 Personal Identification Information We may collect personal identification information from you in various ways, including, but not limited to:
Email address
Phone number
Mailing address
Payment information

2.2 Non-Personal Identification Information We may collect non-personal identification information about you whenever you interact with our Site. Non-personal identification information may include:
Browser type
Operating system
IP address
Internet service provider (ISP)
Clickstream data

2.3 Cookies and Tracking Technologies Our Site may use "cookies" to enhance your experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.

3. How We Use Your Information

We use the collected information for the following purposes:

To Process Transactions: To process your orders, manage payments, and deliver the products you purchased.

To Improve Customer Service: To respond to your requests, inquiries, and support needs more efficiently.

To Personalize User Experience: To understand how our users use the services and resources provided on our Site.

To Improve Our Site: To enhance our website based on the information and feedback we receive from you.

To Send Periodic Emails: To send you information and updates regarding your order, and to share occasional company news, updates, related product or service information, etc.

4. Legal Basis for Processing Personal Data

We process your personal data under the following legal bases:

Contractual Necessity: Processing is necessary for the performance of a contract with you, such as processing and delivering your orders.

Consent: We may process your data based on your consent, which you can withdraw at any time.

Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services and communicating with you, provided these interests do not override your fundamental rights and freedoms.

Compliance with Legal Obligations: Processing is necessary to comply with our legal obligations.

5. Your Rights Under GDPR

Under GDPR, you have the following rights:

Right to Access: You have the right to request access to the personal data we hold about you.

Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data.

Right to Erasure: You have the right to request the deletion of your personal data under certain conditions.

Right to Restrict Processing: You have the right to request the restriction of processing your personal data under certain conditions.

Right to Data Portability: You have the right to receive the personal data we hold about you in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

Right to Object: You have the right to object to the processing of your personal data under certain conditions.

Right to Withdraw Consent: If we process your personal data based on your consent, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the contact details provided below.

6. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

7. Sharing Your Information

We do not sell, trade, or rent your personal identification information

Contact us:
Pietralunga - Italy
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